Queue
Take a number. Move freely. Get called.
The digital queue replaces ticket printers and crowded waiting areas: customers scan the QR code, choose their concern and have their number on the phone – with position and estimated waiting time. When it's their turn, the phone alerts them with sound and vibration, and the display calls the number in large type.
Waiting without standing in line
Guests choose their concern on the phone – such as pick-up, advice or complaint – and receive a number from the matching series. The phone continuously shows their position, the estimated waiting time and, shortly before, the notice “You're up next”. Anyone who changes their mind can hand the number back. No personal data is collected.
Staff call the next customer from a dedicated counter page on a tablet or phone. The display shows the current number in large type with a gong, plus the latest calls and the number waiting per concern. The waiting time estimate learns from actual service times – the longer the system runs, the more accurate it gets.
- Customer centres & public offices
- Medical practices & pharmacies
- Click & collect in retail
- Workshop & service
How it runs
Take a number
Scan the QR code and choose your concern.
Move freely
Position and waiting time update on the phone.
Get called
The counter calls – the phone rings and vibrates, the display plays a gong.
Served
Done, no-show or call again – one click at the counter.
What's inside
Several concerns
Up to six concerns, each with its own number series (A001, B001 …).
Up to 20 counters
Each counter serves its concerns – “Next number” always calls whoever has waited longest.
Counter page
Call, call again, no-show, done, pause ticket issuing – on tablet or phone.
Learning wait time
The estimate is based on the real service times of recent customers.
No personal data
A guest is just their session on the phone – no name, phone number or email.
Automatic day change
At midnight the numbers start again at 001 – or reset with one click.
Display, phone and studio
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How many balls are in the jar? Guess and win
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Interaction
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Quizzes and polls live with the whole audience
- Conferences & talks
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Information
Guest Interface
Display content to take away – browse on your phone
Learn more →