Feedback
Honest feedback – in 10 seconds.
Feedback captures your guests' opinion right where it happens: scan the QR code on the display, tap a smiley, done. A few short questions can follow if you like. You see average, distribution and trend per location – anonymous and effortless.
Measure satisfaction, every day
The display shows the invitation “How was it?” with a QR code. On the phone, one tap on a smiley is enough – the rating is saved instantly. Optionally, up to five more questions follow: stars, thumbs, recommendation from 0 to 10, multiple choice or free text. After a poor rating the phone asks specifically: “What bothered you?”
In Connect Studio you see the key figures for today, 7 and 30 days with trend, the history per day and display, and every single answer. Linked with the queue, the phone asks right after the visit at the desk – making satisfaction visible per concern and per desk. All ratings are anonymous; contact details only exist if a guest explicitly asks for a call-back.
- Customer centres & public offices
- Hotels & hospitality
- Showrooms & retail
- Talks & trade shows
How it runs
Invite
The display shows “How was it?” with a QR code.
Rate
One tap on a smiley – already saved.
Follow up
Optional further questions, targeted after a poor rating.
Analyse
Key figures, trend and answers in the studio.
What's inside
Six question types
Smileys, stars, thumbs, recommendation (NPS), multiple choice and free text – up to six questions.
One tap is enough
The first rating counts immediately, even if the guest stops afterwards.
Targeted follow-up
Follow-up question only after a poor rating – you learn exactly what went wrong.
Analysis with trend
Today, 7 and 30 days, history per day and display, CSV export.
With the queue
Ask for feedback right after the visit at the desk – analysable per concern and desk.
Anonymous & fair
No IP, no device ID, one submission per scan, changing QR code against misuse.
Display, phone and studio
More from nanoblue Connect
Prize game
Prize Wheel
Spin on your phone – the wheel on the display spins along
- Trade shows & exhibitions
- Openings & anniversaries
- Car dealers & retail
Prize game
Guessing Game
How many balls are in the jar? Guess and win
- Trade show booths
- Open days
- Retail & promotion days
Interaction
Live Quiz & Voting
Quizzes and polls live with the whole audience
- Conferences & talks
- Stage programmes at trade shows
- Company parties & kick-offs
Service
Queue
Queue number on the phone – called with sound and vibration
- Customer centres & public offices
- Medical practices & pharmacies
- Click & collect in retail
Sales
Shop Window
Offers on the display, details and enquiry on the phone – around the clock
- Estate agents
- Car dealers
- Travel agencies
Information
Guest Interface
Display content to take away – browse on your phone
Learn more →